Testimonials
Comments from buyers, and a clear account of how we collected them.
Most of these arrived by email in the course of an order, and the rest came from our post-purchase survey. We have set out below exactly how they were collected and what was offered for them.
Most of the comments below were sent to our team directly by email in the ordinary course of an order. Others came from a post-purchase survey we send to customers after delivery.
Customers who complete that survey receive a $5 coupon toward a future purchase, and customers who complete a customer profile receive a $10 coupon. The coupon is sent for completing the form, whatever the response says.
Comments are published with permission. Some are shortened for length, with no change to their meaning, and some are shown with initials or a first name only where the customer asked for that. We do not publish comments written by our own staff, and we do not pay for reviews.
These are individual experiences and are not a promise of the results any particular buyer will get.
"What an absolute relief! Thank you for making this last minute flurry of purchasing and meeting such a short window period of delivery possible."
Dr. K.T.Facial plastic surgery specialist and ENT surgeon
October 2025
"Deepak is great! Amazing customer service. Always helpful and quick to respond."
MichalinaMcKeever Dermatology Clinics
"Much appreciated again for MedEquip's support!"
Eugene Ng, D.Ch., MRCPod., C.Ped.Halton Healthcare
"Thank you so much for your efforts. I appreciate the excellent customer support."
Chip HomerTyler Animal Clinic
"I've been a customer for several years. I always get prompt, friendly, helpful service."
Dr. Robert
"Man you just have an office full of superstars don't ya! Thanks for all of your help!"
Ryan ButlerClear Path Center
"Always counting on MedEquip Depot for our needs, great supplier."
Enrique N.Purchasing specialist
"I am impressed by you and your team's quick response and help in acquiring the correct product!"
Gretchen CochraneJADAK, a Novanta company
"The thing that made dealing with MedEquip Depot so nice was that they had a personal touch and kept me informed."
Larry VitaleNursing School, San Francisco State University
"Few vendors provide service equal to yours. I will be sure to recommend you to anyone I know in need of medical equipment."
Jeffrey CarlCabinetmakers, Inc.
"I really do wish more of our suppliers were this easy to work with!"
John LoderLoder Instrument Co., Inc.
"It's refreshing to know that there is someone keeping up with the orders. Thanks again!"
Carissa AllenGore
"I like the way you guys do business, it's nice to see the progress of the order."
Dana BryantBlue Sky Traders
"Really, we are extremely happy with your services. Now I am getting timely replies and samples on time."
D.U.Product specialist, pharmaceutical division
"I really enjoy doing business with MedEquip Depot. The MedEquip Portal is a fantastic tool."
V.M.
"Ever since we signed our contract, you have provided the highest quality products with even better customer service."
S.M.
"Eugenia is truly a phenomenal person and valuable asset and I truly appreciate all of her efforts!"
T.B.
"Thank you so very much, this is exactly what I need. Your response was excellent and very timely."
Carol Knobbs
If you have ordered from us, the post-purchase survey takes 30 to 45 seconds and comes with a $5 coupon toward a future purchase. Tell us what you love about working with us, and anything that would make it better. Both are useful, and the coupon is yours either way.
Contact our Customer Feedback team at ext. 8 or customerfeedback@medequipdepot.com, For escalations, contact management@medequipdepot.com at ext. 7.
Your feedback helps us improve the service you receive.
Send us your next product list to compare pricing, availability, and service.
Comments are published with the customer's permission and represent individual experiences. Related pages: Why Buyers Choose MedEquip Depot, About Us, Contact Us.
MedEquip Depot LLC · Testimonials · Reviewed September 2026