SAM Registered
Vizient Contracted
Federal & State Contract Eligible
DUNS 968090816
CAGE 6H2R8
TX Dept. of Health License #1000751
SAM Registered · Vizient · DUNS 968090816 · CAGE 6H2R8
Contact Us
Every department has its own direct telephone extension and monitored email inbox.
Quotes, order placement, shipment tracking, freight claims, returns, accounts receivable, and government sales each have dedicated inboxes, ensuring your inquiry reaches the specialists handling your account. Our Dallas, Texas headquarters is open Monday through Friday, 8:30 a.m. to 5:30 p.m. Central Time.
Most common
Send a list of supplies, equipment, furniture, and parts from any manufacturer. You will receive an itemized quote with pricing, lead times, and comparable alternatives.
Existing order
Place an order, request adjustments before warehouse dispatch, or verify tracking details. Please have your sales order or PO reference ready.
Public sector
Solicitations, RFQs, vendor capability statements, Section 889 certifications, sales tax exemptions, and institutional Net 30 purchase orders.
Call (800) 598-6960 and enter the extension, or email the department directly. Both reach our dedicated account teams.
| Ext. | Department | Inquiries handled | |
|---|---|---|---|
| 1 | Quotes | quotes@medequipdepot.com | Itemized pricing, warehouse availability, lead times, equivalents, non-catalog sourcing |
| 2 | Orders | orders@medequipdepot.com | Placing an order, submitting purchase orders, changes before shipment dispatch |
| 3 | Order Status | orderstatus@medequipdepot.com | Live shipment tracking, backorder notifications, expected dispatch dates |
| 4 | Shipping | shipping@medequipdepot.com | Freight estimates, carrier routing, delivery appointments, dock logistics |
| 5 | Accounts Receivable | ar@medequipdepot.com | Invoices, account statements, payment remittance, credit applications, W-9 forms |
| 6 | Marketing | marketing@medequipdepot.com | Manufacturer line cards, product listings, vendor partnership inquiries |
| 7 | Management | management@medequipdepot.com | Executive escalations and complex account requirements |
| 8 | Customer Feedback | customerfeedback@medequipdepot.com | Client reviews, operational feedback, catalog suggestions |
| 9 | Government Sales | govsales@medequipdepot.com | Solicitations, public RFQs, compliance documentation, institutional accounts |
| 9 | Custom Procedure Kits | kits@medequipdepot.com | Procedure kit specifications, custom pack assembly, kit quotes and reorders |
| Returns, Exchanges and Claims | returns@medequipdepot.com | Return goods authorizations (RGA), exchanges, discrepancies, carrier freight claims |
Our leadership and senior department managers work directly with our operational specialists to support your facility.
Eugenia Snyder
Senior Manager, Strategic Customer and Vendor Relations
eugenia@medequipdepot.com
Ext. 8112
Standard administrative requests, vendor setup documents, and credit forms.
Complete our online credit application to establish a Net 30 purchase order account. Available to qualifying schools, universities, hospitals, clinics, and government agencies.
Apply for credit onlineInitiate a return, product exchange, or transit discrepancy claim. Have your order number and part numbers ready. We confirm manufacturer return parameters in writing and issue an authorization number.
Request an RGAFor orders placed by phone, email, or formal purchase order. Submit payment securely using our encrypted Jotform payment link, keeping your card details protected.
Pay via secure linkFor institutional purchasing departments whose accounting policies require a signed billing authorization on file.
Request authorization formTell us what products your clinic orders on a regular cadence, and our warehouse team will evaluate setting aside reserved stock.
Request stock itemShare your facility type and clinical focus so our team can tailor quotes to what you use. Receive a $10 coupon toward your next order.
Fill out profile formOur post-purchase survey takes only 30 to 45 seconds and includes an instant $5 discount coupon. Share feedback on your order experience so we can continue improving our service. Request the survey
Monday through Friday
8:30 a.m. to 5:30 p.m. Central Time
Toll free (800) 598-6960
Local (469) 607-3292
Fax (888) 751-5580
Ideal for quick questions, photos of part numbers or product labels, and ongoing order questions. Messages route directly to our customer support desk.
Include your part numbers, quantities, delivery ZIP code, and deadline. We also supply extensive specialized equipment beyond our online catalog, so feel free to ask.
MedEquip Depot LLC, Dallas, Texas. Related pages: Government Purchases, Request a Quote, Shipping Policy, Security and Data Protection.